The O! mobile operator lists essential rules on protecting against phone scammers

The O! Mobile Operator calls to beware of calls from numbers you do not know: these may be scammers.

The main thing you should keep in mind is that staff of banks and other organizations never ask for passwords or personal data, nor do they ask to dial commands or use links.

Here is the information ONLY YOU should know:

• personal cods sent by SMS;

• CVV/CVC code on the card’s back;

• login and password for personal accounts of mobile and online banks.

Fraud schemes change continuously. Here are just a few of them:

Scammers may talk by phone in different manners: calmly and with care or rudely and insistently, applying psychological pressure. They can even call you by name to win your trust. Anyway, they only have one purpose that is to make you dial a command on your phone, tell them a code sent by SMS during the phone talk, i. e. do whatever they tell you.

So, if you receive a call from people you do not know and they tell you such phrases and requests, they are scammers:

• You took a 200 KGS loan but it was not you actually, and I can help you cancel the application via video call.

• You should update your personal information, otherwise your number will be blocked and expire; tell the code sent by SMS.

• Your SIM card’s active period will expire soon and you can lose access to telecom services. Tell the code sent by SMS or dial the command I am going to tell you.

• Your personal account has been hacked or personal information leaked. Tell the code sent by SMS to seize hacking or leak.

• Some people contacted us on your behalf using a power of attorney and tried to register the number for a third person. I can help you save your number – just tell me the code sent by SMS.

Do not tell scammers anything, do not fulfill their requests, and even stop the conversation as soon as possible.

They can contact you via messengers and give you links, and then you use such links and thus risk losing your personal information. Scammers can hack accounts of people you know and talk to you on your friends’ behalf:

• they can send a link asking you to vote for your friend in a competition;

• a “friend” can ask you to lend some money;

• you may be tempted by a link to a money prize where you should fill-in a special form by giving your personal information.

Do not let them cheat you!

Beware and verify information. It is not worth believing offers of quick and easy money. Call 102 to reports incidents to the police.

You can send dubious numbers to the O!’s 24/7 Support Service:

WhatsApp: https://wa.me/996705700700;

Telegram: @o_mobile_operator_bot;

Online chat on o.kg,