· If there are insufficient funds in your balance when the subscription fee is charged, the plan will not be renewed, and standard rates will apply:
· 1 SMS to all mobile networks in the Kyrgyz Republic: 1.50 KGS;
· Calls inside the O! network: 1.18 KGS per minute;
· Calls to number of mobile operators in Kyrgyzstan*: 2.8 KGS per minute;
· Mobile data: 1.99/MB KGS while awaiting payment for the plan;
· The Voice Mail service is enabled automatically upon the Smart Device activation;
· Outgoing international calls and SMS are available under the terms applicable to international communication services;
· The Whole World service is activated automatically upon activation of SIM card with the Smart Device plan. This service enables low-cost international calls;
· If the minutes and/or SMS package is not fully used within during the plan's validity period, data traffic, any unused SMS and minutes will expire when the subscription fee is charged or the packages are automatically renewed (every 30 days);
· In case of switching from the Smart Device plan to any other plan offered by the company, the data traffic and all unspent minutes and SMS will expire. Subscription fees previously charged for the Smart Device plan are non-refundable.
· To ensure convenient access to internet for all its customers, the company applies the Fair Usage Policy (FUP) that suggests fair distribution of the network’s resources during peak busy hours. If a subscriber uses an abnormal data traffic volume and causes inconveniences to other subscribers during the billing period (starting from the day of the latest fee withdrawal), the system will lower the internet access priority for such subscriber until the next fee withdrawal (i.e. until the end of the billing period). Starting from the day of the next fee withdrawal, the internet access priority will resume automatically. The main advantage of such an approach is that the network’s resources are distributed fairly among all subscribers and the maximum possible speed is ensured at the moment;
· The plan subscription fee includes all taxes; other service fees include VAT but not the sales tax;
· The billing interval for outgoing calls inside the O! network and outgoing calls to other operators in the Kyrgyz Republic is 10 seconds.
* Numbers of other mobile operators in the Kyrgyz Republic include those of Alpha Telecom CJSC (MegaCom), Sky Mobile LLC (Beeline), and KT Mobile LLC (SALAM).